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Western Union Manager, Product in Denver, Colorado

Manager, Product Management – Denver, Colorado, USA

Are you a passionate leader with the ability to drive great results and high employee engagement? Are you excited by an opportunity to join an incredibly strong, unified, management team working for a global leading fortune 500 company? Join Western Union as a Manager, Product Management.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better comes from everywhere

You will help drive the global product and execution of Western Union Business Solutions (WUBS) education and medical verticals. This encompasses managing the product roadmap for our customers and the portfolio of products they use. You will be responsible for owning the global product / customer segment. S/he will work in conjunction with sales and marketing to develop and drive the product’s success in the marketplace, influencing and driving the global product roadmap by being a Subject Matter Expert, and supporting the delivery of product solutions from the global product team.

You will be the Product Expert responsible for clearly articulating the product value proposition, ensuring its dissemination, ensuring key tools and processes are in place to support the product. Provide hands-on functionality verification and release signoff.

You will be expected to know and analyze key customer and product metrics, benchmark against industry and global standards, and asses the regional competitive marketplace. The Manager will be asked to use insights to influence global product strategies and gain stakeholder buy-in. Will be expected to support sales in key client accounts when needed.

You will be responsible for overseeing and managing the deployment of global product enhancements including understanding the impact his/her clients. S/he will also be responsible for knowing technology projects or changes that may impact clients and is expected to be the client advocate in said cases while managing and tracking clients to minimize the impact of project deployments on customers.

You must possess strategic and critical thinking skills with excellent written and oral communication capabilities, have the ability to work in a matrixed environment, and work both independently and as part of a team. Must be a self-starter who is able to question the status quo, meet deadlines, and self-direct. Experienced in the credit card industry or medical industry is a bonus.

You will be comfortable working in a fast-paced environment under tight resource and schedule restrictions. Candidate must be comfortable meeting with clients and communicating the product value proposition.

Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.